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on all RPI Luria Broth Products!
Authorization (RMA) to return items must be obtained in advance from our Customer Service Department or by logging into your account and requesting new RMA. Unauthorized returns cannot be accepted!
All orders are carefully packaged and checked to avoid shipping errors and damage in transit. All claims for shortage must be reported within 10 days from the date of shipment. In the event of damage keep all original packaging material and contact our Customer Service Department immediately.